Privacy Policy

1. Introduction

This Privacy Policy explains how OralPro Tech® collects, uses, stores, and protects information when you use our services, including Split Mold workflows.

2. Information We Collect

We may collect account and contact details (such as name, email, organization), technical usage data, billing-related records, and content you upload, including files and related metadata needed to provide the Service.

3. How We Use Information

We use information to provide and operate the Service, process requests, support users, maintain platform reliability, improve product performance, manage payments, and comply with legal obligations.

4. User Content and File Processing

Files and data you upload are processed to generate outputs and deliver requested workflows. You retain ownership of your content. We process user content only as needed to run, secure, maintain, and improve the Service.

5. Service Providers and Payment Providers

We may use trusted third-party providers for hosting, storage, backup, analytics, customer support, and payment processing. These providers are engaged under terms appropriate to the services they perform.

6. Data Retention

We retain information for as long as reasonably necessary to provide the Service, support legitimate operational needs, resolve disputes, enforce agreements, and satisfy legal requirements.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal data and user content. No system can be guaranteed fully secure, but we work to maintain appropriate safeguards for the nature of the Service.

8. Legal Basis / Legal Compliance

We process information for contractual service delivery, legitimate business operations, legal compliance, and other applicable lawful bases depending on your jurisdiction and relationship with us.

9. Your Rights and Choices

Depending on applicable law, you may request access, correction, or deletion of personal data, or object to or limit certain processing. You may also manage account preferences and contact us regarding privacy requests.

10. International Processing

Because services may involve infrastructure and providers in multiple regions, information may be processed or stored outside your country. Where required, we apply reasonable protections for cross-border processing.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect service changes, legal developments, or operational needs. Updated versions will be posted with a revised effective date.

12. Contact Information

For privacy questions or requests, contact: support@oralprotech.com.

Address: Sharjah, United Arab Emirates.